Travel 9 Taxi


Intent and objectives

This procedure details how RMIT employees and non-employees avail themselves of taxi-related services funded by RMIT.

This procedure supports the implementation of RMIT’s Travel Policy and must be read in conjunction with that document and the information detailed below including the definitions and acronyms.


The RMIT Taxi Travel Procedure encompasses the following:


  • When can I use an e-Ticket?
  • When can I use a Cabcharge Card?
  • How do I request an e-Ticket and where do I collect them?
  • E-Ticket and Cabcharge Card Holder Responsibilities
  • How do I use an e-Ticket or Cabcharge Card?
  • What do I do if EFTPOS is not working?
  • Lost or Stolen e-Tickets or Cabcharge Cards

Ticket issuers

  • How do I Issue an e-Ticket?


RMIT-controlled entities or any Cabcharge account not operating as part of the RMIT-approved Cabcharge Service delivery model are excluded from complying with this Taxi Travel Procedure.

Procedure steps and actions

Official travel is an important element in the delivery of RMIT services. The costs associated with travel are therefore required to be accounted for and carefully managed.

RMIT has endorsed the use of Taxi e-Tickets (e-Tickets) and Cabcharge cards (cards) for taxi travel for RMIT business purposes. These procedures support the management and use of Taxi e-Tickets and Cabcharge cards.

1. When can I use an e-Ticket?

The availability, convenience or practicality of using a RMIT pool vehicle or other means of transport should be considered before booking a taxi.

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