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Dear Travel Industry Associates,

It is a pleasure to present you with the latest edition of the Wita Tour manual and Confidential Tariff for your perusal. I hope that the contents of this manual will be most beneficial for planning tours within the Indonesian archipelago.

With each successive year we develop new ideas and create a different selection of itineraries for your consideration. These itineraries have been carefully planned and summarize just what each destination has to offer. However, should you require an alternative program to be incorporated within your itinerary, we will be happy to comply with your request and will make sure that it is compatible with your clients FIT, Group, Convention or Special Incentive travel arrangements.

You can be assured that your clients and group travelers will be well taken care of throughout the duration of their trip by our experienced team of friendly staff. Offering the highest level of personalized service is our main priority and we aim to anticipate all needs and requirements.

We look forward to welcoming your valued clients to Indonesia in the near future with the gracious sense of hospitality that our nation is renowned for.

We wish you a most prosperous year ahead.

Sincerely yours,

Stanley Suseno
President Wita Tour

Profile

PT. Wisata Dewa Tour and Travel Service or Wita Tour is a fully licensed travel operator that is committed to handle all of the travel related services and issues within both the domestic and international sectors. We focus on the concept of service excellence to fulfill our customers needs and maintain high standards for their personal satisfaction.

Due to the service-orientated nature of the travel industry we employ a team of professional staff who consistently provide a quality and reliable level of customer service. Our Human Resources Department has set strict criteria for the recruitment of staff with intensive training sessions held regularly in areas such as product knowledge, language proficiency and etiquette. This concentrated investment in training is perhaps one of the keys to our ongoing success and enables us to continually optimize the value of service output.

As an indication of our dedication to the industry, Wita Tour is an affiliated member of some of the world’s finest tour and travel organizations including IATA (International Air Transport Association), PATA (Pacific Asia Travel Association), JATA (Japan Association of Travel Agents), FATA (Federation of Asean Travel Association), ASEANTA (Asian Tourism Association), ASITA (Association of Indonesian Tours & Travel Agencies), and ASTINDO (Association of Indonesian Airlines Ticketing Agencies).

Wita Tour strives for nothing less than excellence. We persistently make every effort to improve and upgrade our facilities as well offering a comprehensive selection of products and services for the sole convenience of the public. We are conscious of maintaining our customers confidence and will continue to provide a superior level of personalized service well into the future.


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