Travelers Insurance phone number

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For individuals: auto, home and other personal insurance:

Get a Quote:

call 888.695.4625

Our quote line is available 8am-11pm ET Monday-Friday, 8:30am-6:30pm ET Saturday and 8:30am-6:00pm ET Sunday. You can also obtain a quote by using our online quoting tool or contacting a local Independent Agent for assistance.

Billing and Policy Service Questions

call 800.842.5075

Our Customer Service Team is here to help 24 hours a day, 365 days a year.

Report a Claim

call 800.252.4633

Report your auto, home and personal property claims by telephone or online through 24 hours a day, 365 days a year. Check Status of a Claim Technical Assistance

call 877.754.0481

Having trouble logging into your account? Our technical team is here to help you from 8am - 9pm, Monday - Friday ET.

Roadside Assistance:

For assistance if your car becomes disabled

Customer Advocacy:

call 866.336.2077

Travelers is committed to providing you with the highest level of service. If you have any questions, or have concerns regarding the service you have received from us, please call us at 866.336.2077, 24/7, any time, day or night.

Company Directory

call 800.328.2189

Retiree Services

call 800.441.4378

Investor Relations Media Relations

Personal insurance payments:

Travelers Personal Insurance
PO BOX 660307
Dallas, TX

Business insurance payments:

Travelers CL Remittance Center
PO Box 660317
Dallas, TX

Investor relations:

Attn: Shareholder Services
One Tower Square, 2MS
Hartford, CT 06183

Mail a complaint:


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